Leading the group reservation revolution

It's the easiest way to manage group blocks for Hotels and Event Planners

Solutions


We believe that great events can profoundly & positively impact change in the world, which is why we’re passionate about simplifying the process of connecting people.

Benefits



IMPROVE EFFICIENCY

INCREASE UPSELL

SmartTriggers™
Improves productivity for your group organizer from manually managing guest reservations.

Increased pickup from both extended stays and room type up-sell via the online booking process. 

Automated reminders to keep you, your customers and their guests on the same page.

ANALYTICS

MAXIMISE PICKUP

Detailed data analytics to help uncover surprising insights to give you a competitive advantage.

Group reservations microsites where guests make their reservation online, super easy.


Schedule an online demonstration now.

Only 15 minutes. No Sales Talk.

Leadership


Idem Hospitality leadership team

Matthew Howden

Founder & Joint CEO

Steven Hopkinson

Founder & Joint CEO

Daniel Low

CTO

Board & Advisors


Idem Hospitality Board, Directors and Advisors

A. Patrick Imbardelli

Director & Advisor

Patrick is an internationally respected business leader with more than 30 years’ experience in the hotel industry. During his distinguished career, Patrick has worked with companies such as InterContinental Hotels Group, Hilton International and Pan Pacific Hotels Group.

Gregory Pesik

Strategic Advisor

As a CEO/Senior Operations Executive, Greg specializes in applying transformational strategies to ensure sustainable client acquisition and revenue growth. Greg has been at the forefront of predictive revenue optimization, enterprise SaaS software development and has overseen digital transformation projects for global organizations

Matthew White

Strategic Advisor / Investor

Matthew has extensive experience in the hospitality and technology-related industries, both in Australia and internationally. Matthew holds a Bachelor of Hospitality and has worked for leading hotel companies including Omni Hotels, Le Meridien Hotels and Resorts & Starwood Hotels and Resorts.

Lauren Cummings

Strategic Advisor

With an extensive background in conference sales and management for major hotel brands, Lauren spends her days coaching and consulting with conference and event venue operators who want to build sustainable, long-term profit growth.

Careers


Product Designer - Singapore - PD20190501

Are you the kind of Product Designer who can turn our software into a stunning, 5 star, easy-to-use product for our clients? We want you!

We’re looking for a designer with UX skills. Idem is an enterprise SaaS platform for Hotels to manage their groups. It’s a multi sided platform for Hotels, Event Planners and Guests to book rooms as part of a group reservation for Conferences etc.

We are a dedicated team of industry professionals who continually push the boundaries of hospitality technology, sales and customer support. We’re solving tough problems and developing elegant, beautiful software for an industry desperately in need of innovation.


  • This is a Full Time position for Singaporeans or Singapore Permanent Residents only.
  • Portfolio of exceptional design projects
  • Minimum of two years’ of professional experience in UI/UX design of web and mobile applications.
  • Candidates who have experience designing complex solutions for complete digital environments will be a plus point.
  • Up-to-date knowledge of design skills in Sketch, Illustrator, Photoshop, InvisionApp, Zeplin and other relevant design tools.
  • Have a strong knowledge in typography, styles, grid layouts and building UI design systems.
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
  • Team spirited: Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.

  • Develop feature design briefs, logic flows, wireframes and requirements within evolving technology, business, time constraints and user needs.
  • Executing all UI design stages from concept to final hand-off to engineering.
  • Provide a magic touch for the feel of experience through controls and user feedback.
  • Author and own clear, concise and complete documentation including diagrams, visual content, and prototyping.
  • Collaborate with a cross-functional team that includes front-end and back-end engineers, project managers and other designers in order to create simple, easy-to-use software.
  • Handle the most complex, technology constrained or iteration sensitive systems.
  • Stay on top of contemporary UI design concepts and patterns.
  • Attends software reviews and supports production as subject matter expert and user advocate for their product areas.
  • Bring energy and positivity to your design work and see it through to completion.
  • Take ownership of user and product stories and balance your user-centered design practices with business requirements.
  • Identify and troubleshoot UX problems (e.g. responsiveness)
  • Conduct layout adjustments based on user feedback
  • Adhere to style standards on fonts, colors and images
Apply Now

Front End Developer - Ho Chi Minh City, Vietnam - FED-20190405

We are looking for a Front-end software engineer with an extensive knowledge of JavaScript, HTML5 and CSS3. You will work with web frameworks to provide interactive experiences, engineer for performance across browsers and delight people by making the best software we can imagine.

*The candidate will be working in a co-working office in District 1,  Ho Chi Minh City, Vietnam with the rest of the development team.
  • 2+ years experience with frontend development
  • Expertise in building complex layouts with CSS and HTML
  • Experience with jquery, bootstrap, reactjs, grunt/gulp, webpack, SASS, haml, coffeescript, Babel, ES6
  • UX and design sensibilities, and a keen eye for details

You will receive bonus points for having skills in the following;

  • Academic background in computer science
  • Experience with nodejs
  • Experience with templating languages (e.g. Jinja2)
  • Experience building and debugging complex systems
  • Experience with modern browser technologies
  • Experience investigating and improving javascript performance
  • Experience in a startup environment

Apply Now

Back-end Developer - Ho Chi Minh City, Vietnam - BED-20190415

Are you a Backend software engineer with a strong grasp of the Python language. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.

A typical week
  • Writing reusable, testable, and efficient code
  • Design and implementation of low-latency, high-availability, and performant applications
  • Integration of user-facing elements developed by front-end developers with server side logic
  • Implementation of security and data protection
  • Integration of data storage solutions (MongoDB, PostgreSQL)

  • 3+ years of experience with backend development
  • Expert in Python (2.7), with knowledge of at least one Python web framework (e.g. Flask)
  • Experience working with MongoDB
  • Good understanding of server-side templating languages (Jinja2)
  • Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
  • Familiarity with some ORM (Object Relational Mapper) libraries
  • Able to create database schemas that represent and support business processes
  • Strong unit test and debugging skills
  • Proficient understanding of code versioning tools (Git)

Bonus points
  • Knowledge of user authentication and authorization between multiple systems, servers, and environments
  • Understanding of fundamental design principles behind a scalable application
Apply Now

Blog


3 min read

Guests who book outside of the group block around corporate events and meetings might find better rates, but this causes headaches for hoteliers and meeting planners.

2 min read

Patrick Imbardelli takes a close look at the challenges faced by the travel & hospitality industries managing groups, and how the lack of automation impacts the guest experience.

3 min read

Expedia Group Media Solutions has found 60% of corporate travellers globally extend their trips to add some leisure activities, how can you as a hotelier take advantage of this booming market?

5 min read

Independant software vendors or the giants of industry, where should you place your bets?

4 min read

Jean-Philippe Weisskopf, Assistant Professor and Philippe Masset, Assistant Professor of Finance at Ecole hôtelière de Lausanne (EHL) predict the hospitality trends in 2019.

Contact


  • Idem Hospitality, c/o OSCA, Oracle, 1 Fusionopolis Place, Level 12 Galaxis, Singapore 138522