Articles #IDEM Hospitality

5 min read

The sale and delivery of groups and meetings is perhaps the most significant and under-automated functions for many hotels. Even though groups often account for 30% to 60% of revenue, most group bookings are still handled manually for most if not all of steps, as they move from a meeting planner’s research to a confirmed booking.

3 min read

IDEM Hospitality beat two other finalists – eRoam and Travenues – with its solution to help hotels manage their group business and maximise their revenues, an area presenting unbridled opportunities, given 85% of group business at hotels are still managed manually via spreadsheets.