Articles


8 min read

Hotel companies who wish to build their own tech stack should rethink their process, buying may be better than building, here's why!

3 min read

IDEM Hospitality beat two other finalists – eRoam and Travenues – with its solution to help hotels manage their group business and maximise their revenues, an area presenting unbridled opportunities, given 85% of group business at hotels are still managed manually via spreadsheets.

1 min read

Hotels can increase their revenue from group bookings using IDEM Hospitality

1 min read

Amassing group guest profile data improves revenue and guest satisfaction.

1 min read

It's time to get rid of outdated, unsecure, manual processes that cause a central point of failure

1 min read

Tired of manually managing rooming lists and massive spreadsheets full of personal data? Is there a better process for managing group reservations?

3 min read

In a recent press release, Marriott International announced that the UK Information Commissioner's Office (ICO) communicated its intent to issue a fine in the amount of £99,200,396 (over $124 million) against the company for infringements of the General Data Protection Regulation (GDPR) in relation to the Starwood guest reservation database incident.

5 min read

It's been just over a year since the European Union's General Data Protection Regulation took effect, governing how personal data is handled both inside and outside the European Economic Area for citizens of the region's countries—EU members plus Iceland, Lichtenstein and Norway. If you're a meetings manager collecting data on these citizens, your company needs to comply with this law. If found in breach, the company could be fined 20 million euros or as much as 4 percent of annual revenue, whichever is greater.

1 min read

Next Story Group has appointed popular hotelier Patrick Imbardelli as Chairman of its Board with immediate effect.

3 min read

Guests who book outside of the group block around corporate events and meetings might find better rates, but this causes headaches for hoteliers and meeting planners.

2 min read

Patrick Imbardelli takes a close look at the challenges faced by the travel & hospitality industries managing groups, and how the lack of automation impacts the guest experience.